About 

Assistance Animals International - a values driven social enterprise​

​Honest – the quality of being truthful and trustworthy
Respectful – the foundation of any positive and healthy workplace
Transparent – the process of being open, honest and straight forward
Accountable –  assurance that we will be evaluated on our performance and behaviour
Grateful – going beyond praise and positive reinforcement to create  professional relationships
Social Justice – the fair and equitable division of resources, opportunities and privileges in society

Assistance Animals in Australia - a definition

The Commonwealth Disability Discrimination Act, 1992, at S9.2c defines Assistance Animals in Australia: 
“trained: ​to assist a person with a disability to alleviate the effect of the disability; and to meet standards of hygiene and behaviour that are appropriate for an animal in a public place.”

Train your own assistance animal
​with our full Assistance Paws Program supports including:
training, etiquette, rights and responsibilities, access advocacy, travel preparation and flight applications and more.
Our clients
  • 120+ assistance animal handler teams Australia wide & internationally - canine & feline
  • Collaborating with assistance animal trainers across Australia 
  • Providing advice to assistance animal organisations
  • Policy advice & consulting to government, corporate and NFPs
  • International partnerships 
  • Mediation and advocacy at Civil Tribunals & Human Rights Commission
  • Specialist international travel supports for teams traveling to/from Australia
Authority & Credibility
  • ​​Animal Therapies Ltd - Professional Member
  • Pet Professional Guild – Professional Member​
  • Australian Capital Territory - Registered  Assistance Animal Assessor​​
  • Australasian College of Paramedicine – Retired Member
  • Disability Intermediaries Australia - Associate Member
  • Mental Health First Aid Australia – Licensed Instructor
  • Resolution Institute – Professional Member
  • QLD Social Enterprise Council - Member
  • Master of Laws Candidate - ANU
About Us
Lisa Robinson & Lilly - founders:

Lisa & Lilly began their journey in 2017. One dog, one human, engaging with assistance animal law and processes to become an independent handler team.

Lisa shares her skills freely  online and in the real world, where requests for help began to flow in - Assistance Paws was born 2018.

Fast forward to 2024 and we support a thriving community of handlers enjoying their best lives with their assistance animals - in our Assistance Paws program, and more broadly as independent teams and handlers with other organisations we consult to.